bos33 Platform Privacy Notice

This page describes what we collect when you use bos33 and how we keep that data protected. We handle personal information—your name, email, payment details, and account activity—with standard security practices. Our commitment is to be transparent about what we gather, how we use it, and what rights you have over your own data.

We do not sell your information to third parties. We do not track you across unrelated websites. We do share specific data with payment processors (DANA, e-wallet, mobile banking, local payment, and others) only to complete your deposit or withdrawal requests. We retain identity documents for compliance purposes and delete them according to our data retention schedule.

Our servers may sit outside your jurisdiction. Your data in transit uses standard encryption. If you have privacy concerns or wish to access, correct, or delete your personal information, contact our support team through your account dashboard or FAQ

What we collect on bos33

We collect data in several categories. First, account information: your legal name, date of birth, email address, phone number, and residential address. Second, identity verification documents: government-issued ID (KTP, passport, or driver's license) and proof of address. Third, payment information: the payment method you link (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual account details) and transaction history. Fourth, platform activity: every fixture you view, every wager you place, every game session you join, and every withdrawal request you submit.

We collect this data for specific purposes. Account information allows us to verify your identity and comply with regulatory requirements. Payment information enables us to process your deposits and withdrawals. Platform activity lets us track settlements, audit your account balance, and investigate disputes. We do not collect data for marketing purposes or to build profiles about your interests outside bos33.

We also collect technical data: your IP address, browser type, device type, and timestamps of your sessions. This helps us diagnose technical issues, detect fraudulent access attempts, and maintain platform stability. We do not use this data to identify you personally; we use it to maintain system security.

How we use your data on bos33

We use your data to deliver our service. Your account information allows us to authenticate you, process your transactions, and settle your wagers. Your identity documents enable us to comply with Know Your Customer (KYC) regulations and prevent fraud. Your payment details are used exclusively to process deposits and withdrawals via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or other connected payment partners.

We use your platform activity to track balances, audit wager history, settle fixtures, and handle disputes. If you request a withdrawal, we review your account activity to ensure all active wagers have settled before processing your request. This is a core part of our Withdrawal Request procedure and protects both your account and our platform integrity.

We do not use your data for marketing purposes. We do not send unsolicited promotional emails or SMS messages. We do not sell your information to advertisers or data brokers. If you unsubscribe from account notifications, you receive no further messages from bos33.

We keep your data because the law requires it and because it protects your account. We delete it on schedule because retention beyond necessity creates risk.

Third-party processors and data sharing on bos33

We share data with essential partners only. Payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment) receive your account details and transaction history to complete your deposits and withdrawals. We do not control these partners' privacy practices; each has its own data policy. We recommend reviewing their policies before linking a payment method.

We may share data with law enforcement or regulators if legally required. This is rare and happens only when we receive a formal request (subpoena, court order, or regulatory notice). We do not voluntarily disclose account information to government agencies without legal process.

We do not share data with third-party marketing firms, analytics companies, or social media platforms. We do not use your data to build advertising profiles. Our data sharing is limited to what is necessary to operate the platform and comply with law.

Your rights regarding your data on bos33

You have the right to access your personal information. Log into your bos33 account and download your data at any time—this includes your profile details, identity documents on file, payment method records, and your complete betting history. You can also request this data via email through our support team.

You have the right to correct inaccurate information. If your name, address, or other details are wrong, contact our support team and we will correct them. If identity verification failed due to a document error, you can resubmit corrected documents.

You have the right to data portability. We can export your account data in a machine-readable format (CSV) so you can transfer it to another service if you choose.

Data retention on bos33

We retain account information and wager history for a minimum of three years after your account closes or your last transaction. This period is set by financial regulations and helps us audit disputes and prevent fraud. After three years, we delete most personal data, except identity documents which we retain for the period required by law (typically five to seven years).

We retain payment records for the duration required by your payment partner and by applicable banking law. e-wallet, mobile banking, local payment, and bank transfers all have their own retention schedules; we follow those timelines.

Technical logs (IP addresses, session timestamps) are retained for a shorter period—typically six months to one year—and are deleted automatically unless we are investigating a security incident or dispute.

Security and data protection on bos33

We encrypt data in transit using industry-standard TLS (Transport Layer Security). Your password is hashed—not stored in plain text—so we cannot see it and cannot reset it without your email verification. Your payment details are handled according to PCI Data Security Standard (PCI DSS) guidelines, which means we do not store full card numbers or bank account details; we store tokenized references only.

Our servers are hosted in secure data centres with physical access controls, backup power, and fire suppression. We maintain access logs so we can detect unauthorised access attempts. We do not guarantee 100 percent security; no platform can. But we apply standard security practices that protect your data against common threats.

If we discover a data breach, we will notify you within a reasonable timeframe. We will explain what information was exposed, what steps we took to contain it, and what you can do to protect yourself. We are committed to transparency in the event of security incidents.

Cookies on bos33

We use cookies for limited purposes. Session cookies keep you logged in and do not persist after you close your browser. Security cookies help us detect fraudulent access attempts and prevent account takeover. We do not use tracking cookies that follow you across unrelated websites.

You can disable cookies in your browser settings, but this may prevent you from logging into your bos33 account. We do not use third-party analytics cookies or social media tracking pixels.

Contact and access requests

If you have privacy questions, wish to access your data, or want to request deletion of your account, contact our support team. You can reach us through your account dashboard, via FAQor by visiting our About us page for additional contact channels. We respond in English and will guide you through any access or deletion request.

If you believe we have mishandled your data or violated your privacy rights, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. We cooperate with such requests and take privacy complaints seriously.

Changes to this policy

We may update this privacy notice from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or through a prominent notice on our platform. Your continued use of bos33 after such notification constitutes your acceptance of the updated policy.

This privacy notice is effective as of its publication date. If you have questions about when we made changes, contact our support team and we will provide a version history.

1. Your data belongs to you

   We collect it to operate our service, not to sell it or exploit it.

2. You can access and correct your information

   Log in to your account or contact support to view, update, or delete your data.

3. We share data only when necessary

   Payment processors and legal authorities receive data only for essential purposes.

4. We delete data on schedule

   We do not keep your information longer than necessary or required by law.

For questions about this privacy notice, contact our support team via your account dashboard or visit FAQFor legal concerns, see our Legal Notice and Terms